Have questions? We have answers

How does 3d modeling work? In order to build a model we have to first create the file in a 3d program in order to create length, width, and height.  Then we are able to build the 3d model from a solid 3d file.  The build process consists of powder material bonded together in layers to form a complete 3d model.  After the build cycle, we then have to clean off excess powder from the model and all crevasses and apply a hardener to give it greater strength.  The models are then finished out according to your specifications.  In a nut shell, you are able to see your ideas come to life. (back to top)

Why should I purchase a 3d model? For a number of reasons!  3d models surpass 3d renderings because a rendering is still viewed in 2 dimensions (on a monitor).  Also, you or your client can better visualize a 3d physical model by being able to hold it and view every aspect of your vision without the limitations of navigating through the model using a mouse and keyboard. Just imagine physically holding your house in your own hands or taking off the roof and seeing the actual floor plan come to life.

Imagine yourself at a meeting and looking down and around a skyscraper that is your future project.  By viewing the 3d model you are able to see many critical mistakes that may need to be addressed before the structure is built.   It is refreshing to know a single 3d model can help save a potential headache and more importantly pay for itself by avoiding costly mistakes.(back to top)

Is there a size limit on a 3d build? The limit is endless.  Our individual build size is 8” x 10” x 8”, but, large scale models are constructed with many parts and pieces, so we can do just about anything.  If you can dream it we really can build it!  (back to top)

What type of quality should I expect? We are able to build down to 1/16” to maintain great detail.  Anything below 1/16” may not be built.  Keep in mind, you will be notified before we begin the build if we find objects that may be less than 1/16”.  If you have specific questions concerning your model, feel free to contact us at sales@3dventures.com or toll free at 1-866-770-4912. (back to top)

Does your company accept Sketch Up files? Yes, we will gladly accept your Google SketchUp files.  (please view our preparation page to view how to export them) (back to top)

Can I pay with a Credit Card? We do accept all major credit cards thru Google Checkout.  Once you click on “Buy Now” it takes you step-by-step thru the Upload and Payment process.  Custom orders are invoiced and also paid through the Google Checkout system. (back to top)

How do you purchase a model? If you are not purchasing a custom order you may chose the model that best fits your needs and click the “Buy Now” button on the product page.  From there you will be directed through the Upload and Payment process.  Fill out all the information required.    If we have any questions we will notify you, otherwise you will receive a proof and a representative will finalize the build.  We are always willing to help you thru this process if need be. (back to top)

Do you have a Satisfaction Guarantee? We are so confident that you will enjoy your model we offer a money-back satisfaction guarantee.  If you are unsatisfied with your model you must contact us and return your model within seven (7) business days.  Let us know how our model did not meet your expectations as we strive to maintain high levels of quality workmanship on each model we build to accurately represent your vision.

Each model takes time and uses precious materials which cost us money, so all we require is that you pay for the return shipping back to our facility.

We’ll process your refund within 14 business days of receiving your model.

Our “Satisfaction Guarantee” is only applicable to models.  Charges for labor hours are non-refundable.

Can you ship outside the United States? Yes, we gladly accept orders from all over the world.  Submit a quote or call us at 866-770-4912 and notify us of your location and we will put together a quote to include international shipping. (back to top)